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Customer Support Representative for TN Portugal
1 semana atrás
At Pluxe, we are a Belgian company part of an international group specializing in service vouchers and lunch passes.
Your ProfileWe are looking for a professional with excellent communication skills to represent our company, assisting customers with various inquiries.
- Communication: Ability to communicate professionally and solution-oriented.
- Languages: Fluent in Dutch with good proficiency in English.
- Stress Management: Able to maintain focus on the client even during high-pressure periods.
- Autonomy and Learning: Quick learner who handles information well and can work independently.
- CUSTOMER ORIENTATION: Always striving to satisfy our customers.
You will be responsible for:
- CUSTOMER SUPPORT: Represent Pluxe, assisting customers with inquiries about passwords, personal data changes, undelivered orders, tax certificate requests, and more.
- Active Listening: Precisely determine customer needs and provide the best solutions efficiently and correctly.
- CUSTOMER SATISFACTION: Ensure customers receive top-notch service, ending each conversation with satisfaction.
- Remote Work: Fully remote position, allowing you to choose your location in Greece, provided you have an excellent internet connection.
- Technical Equipment: Necessary technical equipment will be delivered to your home free of charge.
- Work Environment: Enjoy a cozy and family-like work atmosphere.
- Training and Support: Receive paid, thorough training and personal support from your trainer and team leader.
- Long-Term Employment: We offer a long-term job filled with interesting challenges.
- Performance Bonus: Earn bonuses based on your performance.
We offer a unique opportunity to join our team as a Customer Support Representative for TN Portugal. If you are a motivated individual with excellent communication skills, this could be the perfect fit for you.
