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International Customer Service Representative for Microsoft
1 semana atrás
Role Description:
We are looking for an International Customer Service Representative to join our team in Lisbon, Portugal.
About the Role:
- As a Customer Service Representative, you will be responsible for delivering exceptional customer service through various communication channels such as phone, email, and chat.
- You will provide timely and effective solutions to clients' queries and issues.
- Gaining market knowledge and information about Microsoft's competitive advantages is also a key aspect of this role.
Requirements:
- A native level of German and a good level of English
- Enthusiasm about business and affinity for technology
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable and skillful at communicating with people
- Having good negotiation skills or showing keenness to learn
- Being energetic, innovative, and working proactively at a fast pace
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Portugal for an international career and life experience
- Having a valid Portuguese work permit (required).
Benefits:
- Type of contract: yearly or 6 months contract, renewable
- Working hours: full time or part time options on rotating shifts (depending on the project)
- Salary conditions (*) – 2 options:
- Including free accommodation (shared flat, all bills included): 1.100€ gross/month (based on level of experience)
- Excluding accommodation: 1.470€ gross/month (based on level of experience)
Your Future Company:
You will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. You will have the opportunity to work with talents from more than 80 nationalities all over the world.