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Client Liaison Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro
Responsibilities
  • Handle high amounts of live chat and incoming emails
  • Provide accurate, valid and comprehensive information
  • Follow communication procedures, guidelines, and policies
  • Support other business units with customer liaison, accurately document customer requests
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Go the extra mile to engage customers