Customer Service Representative for Public Sector Entities
1 semana atrás
We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a representative of Blu Selection, you will be responsible for providing exceptional support to public sector entities, ensuring their needs are met and exceeded.
Responsibilities- Provide consultancy, training, and support to clients regarding products and financial or operational questions
- Identify opportunities for general optimization using related tools (Salesforce, Excel)
- Ease communication between clients and different departments or the company
To succeed in this role, you must have:
- A native level of German and at least B2-C1 level of English
- Previous experience in customer service and social media marketing
- The ability to provide pre and post-sales support for all products
- Knowledge of the value and impact that a good customer experience can create
In addition to a competitive salary, we offer:
- Type of contract: yearly or 6 month contract, renewable
- Working hours: rotating shifts (5 days/week, 8h/day, Mon-Fri 7 AM -7 PM)
- Private health insurance from the beginning of the contract (additionally to standard insurance)
- Relocation support for international candidates
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