Customer Service Representative for Public Sector Entities

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Job Overview

We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a representative of Blu Selection, you will be responsible for providing exceptional support to public sector entities, ensuring their needs are met and exceeded.

Responsibilities
  • Provide consultancy, training, and support to clients regarding products and financial or operational questions
  • Identify opportunities for general optimization using related tools (Salesforce, Excel)
  • Ease communication between clients and different departments or the company
Requirements

To succeed in this role, you must have:

  • A native level of German and at least B2-C1 level of English
  • Previous experience in customer service and social media marketing
  • The ability to provide pre and post-sales support for all products
  • Knowledge of the value and impact that a good customer experience can create
What We Offer

In addition to a competitive salary, we offer:

  • Type of contract: yearly or 6 month contract, renewable
  • Working hours: rotating shifts (5 days/week, 8h/day, Mon-Fri 7 AM -7 PM)
  • Private health insurance from the beginning of the contract (additionally to standard insurance)
  • Relocation support for international candidates


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