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Multichannel Support Specialist

2 semanas atrás

Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

Company Profile

Tn Portugal is a leading European Recruitment company that delivers exceptional recruitment services to its clients.

Job Description

We are seeking an experienced Multichannel Support Specialist to join our team at one of the world's largest companies specializing in multichannel customer relations. As a key member of our team, you will be responsible for handling incoming calls, emails, or chats from clients, assisting them effectively, and ensuring their satisfaction.

Responsibilities

  • Handles incoming communications from clients
  • Provides effective solutions to customer inquiries
  • Ensures customer satisfaction through excellent communication

Requirements

To succeed in this role, you must have:

  • C2 or Native level written and verbal communication skills in French
  • Good command of English (B2 Level)
  • Minimum High School Diploma
  • Proficient in using computers (Windows, MS Office, and other common software)

Benefits and Advantages

This role offers:

  • Opportunity to work in a multinational company
  • Training and development opportunities
  • Competitive benefits package