Community Engagement Specialist

Há 5 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem.

As a Community Engagement Specialist, you will be responsible for identifying and engaging with existing online communities, actively contributing to the formulation, development, and coordination of a dedicated Usercentrics community.

Main Responsibilities:
  • Design strategies to encourage active participation, knowledge sharing, and engagement within the Usercentrics community.
  • Manage community platforms, ensure valuable content is shared, and foster an inclusive and collaborative environment.
  • Develop and maintain community policies, guidelines, and moderation protocols (including code of conduct) to foster a respectful and productive environment.
  • Own and manage the community editorial calendar, ensuring publishing of educational and thought leadership content, such as how-to guides, Q&As, product updates, industry news.

You will establish a feedback loop with the Marketing and Product teams to channel community input and respond to discussions and inquiries in community forums to increase brand awareness and visibility of Usercentrics.

Requirements:
  • 2+ years in community management, and an overall experience in digital marketing, or related roles for minimum 5 years.
  • Experience in the CMS or data privacy space is a plus.
  • Strong written and verbal communication skills.
  • Ability to build and maintain relationships with diverse community members, influencers, and thought leaders.


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