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Tax and Income Operations Manager
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**Job Overview**
About the role, we are seeking a highly skilled and detail-oriented professional to join our team as a Tax and Income Account Manager. As a key member of our global custody team, you will be responsible for ensuring the timely and accurate treatment of client tax documentation and queries related to tax and income activity.
**Key Responsibilities**
- Manage email inboxes, phone calls, and follow-up of tax and income requests within the global and local custody activity.
- Ensure that queries related to tax and income events are dealt with in a timely and adequate manner.
- Extract relevant information from systems and perform reconciliation.
- Prepare and update procedures related to tax and income activity in line with management validation.
- Process first-level control of documentation.
- Draft and deliver client presentations (when applicable).
- Provide information about investment markets and their procedures in relation to the services offered, and provide regular information to the client.
- Prepare and send reports to clients.
- Perform necessary controls and reconciliations.
- E nsure an uplifting service to clients at a desired level.
**Required Skills and Qualifications**
- High school diploma.
- Up to 2 years of relevant experience in banking and financial operations or client management.
- Fluent (C1-C2) level of English.
- Able to collaborate/teamwork.
- Good communication skills (both oral and written).
- Adaptability.
- Attention to detail/rigor.
- Client-focused.
- Organisational skills.
- Skills in Office pack.
**Why Choose BNP Paribas?**
We are a leading banking institution with a presence in 63 countries and nearly 183,000 employees. Our commitment to diversity and inclusion means we are an equal opportunity employer, proud to provide equal employment opportunity to all job seekers. We care about our employees' wellbeing and promote a culture of good integration between work and rest. We embrace a Smart Working framework based on trust, autonomy, and collaboration.
