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Customer Engagement Representative
1 semana atrás
Job Description:
E-Commerce Sales Outreach Specialist RoleWe are seeking an experienced Sales Outreach Specialist to join our team. As a key member of our sales team, you will play a crucial role in ensuring seamless shopping experiences for our customers while driving revenue growth.
Key Responsibilities:
- Proactively engage with customers via email, SMS, and live chat to encourage purchases
- Recover abandoned carts by following up with potential buyers
- Guide customers through product selections and recommend upsells
- Provide top-notch customer service and resolve issues efficiently
- Collaborate with internal teams to align outreach strategies with business objectives
