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Customer Service Professional
1 semana atrás
As a German-speaking customer service professional, you will be the first point of contact for our customers. You will assist them through multiple channels (email or phone) enthusiastically and professionally, providing solutions to their queries and concerns.
The role involves supporting customers with booking management, cancellations, and billing issues, as well as attracting potential customers by answering questions about their ongoing requests and suggesting information about our services to meet their needs.
You will also gather information from new customers and insert it into our platform, process and respond to contact requests promptly, and contribute to creating a commitment to our client's brand.
In this role, you will have the opportunity to grow and develop your skills, working in a dynamic and fast-paced environment. We offer a range of training programs, cutting-edge technologies, and continuing support to help you succeed.
We are looking for candidates who possess excellent communication and active listening skills, are proactive, self-motivated, and a great team player. If you have a high level of German (written and oral) and are fluent in English (B2), we encourage you to apply.
