Dutch Language Expertise Representative

Há 6 dias


Lisboa, Lisboa, Portugal Hartmann Recruitment Tempo inteiro
About the Position

We are seeking a highly skilled and customer-focused Dutch-speaking Customer Support Representative to join our team. As a remote customer support agent, you will be responsible for assisting customers, resolving inquiries, and providing guidance on orders.

Key Responsibilities:
  • Provide timely and effective assistance to customers via phone, email, or chat, utilizing your excellent communication skills.
  • Resolve customer issues efficiently, utilizing your problem-solving abilities and product knowledge.
  • Stay up-to-date with our platform's product range and policies to deliver accurate and informed support.
Requirements

To succeed in this role, you must possess:

  • Fluency in Dutch (spoken and written) and good English language skills (B2 level or higher).
  • A strong interest in e-commerce and excellent communication skills.
  • The ability to work independently and efficiently in a remote environment.
  • Tech-savviness and a quick learning capability when it comes to new tools and systems.
Benefits Package

We offer a comprehensive benefits package, including:

  • Remote work flexibility, allowing you to work from anywhere in Portugal while staying connected to our supportive team.
  • Flexible start dates, enabling you to begin in March, April, or May 2025.
  • Access to professional development opportunities, including training, coaching, and career growth.
  • A dynamic and inclusive work environment, being part of a diverse, international team.

Become part of our team and contribute to delivering exceptional customer experiences, gaining valuable experience in e-commerce, and enjoying flexibility and personal growth.



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