German-speaking Customer Service Representative in Lisbon
3 semanas atrás
We are seeking a motivated and customer-focused individual to join our team as a German-speaking Customer Advisor in Lisbon, Portugal.
About the RoleAs a German-speaking Customer Advisor, you will be responsible for providing exceptional customer support to our clients via phone, email, and chat channels. Your primary goal will be to promptly and professionally resolve customer inquiries and issues, while also educating customers on product features and services to enhance their satisfaction.
Key Responsibilities- Provide outstanding customer support in German, ensuring high standards of service quality and customer happiness.
- Promptly respond to customer inquiries and issues via phone, email, and chat channels.
- Educate customers on product features and services to enhance their satisfaction.
- Valid work permit in Portugal (residence card or EU ID).
- Minimum of 1 year of experience as a Customer Supporter (preferred).
- C1 level proficiency in German and B2 level proficiency in English.
- Willingness to relocate to Lisbon.
- Competitive salary with language premium.
- Performance-based bonuses.
- Comprehensive health insurance.
- Transportation bonus.
- Paid training programs.
- Meal allowance.
- Relocation bonus of €2500, paid in the first month.
Join our dynamic team in Lisbon and become part of a community dedicated to delivering exceptional customer experiences. Apply now and embark on a rewarding career journey in this beautiful Atlantic city.
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