Cloud Systems Engineer

3 semanas atrás


Porto, Porto, Portugal Phiture Tempo inteiro
About Us

At Phiture, we harness the power of technology to drive meaningful change. Our mission is to empower organizations across EMEA with cutting-edge solutions that bridge the gap between creativity and innovation.

About the Role

We are seeking a highly skilled Cloud Systems Engineer to join our team in delivering exceptional smart locker systems. As a key member of our multidisciplinary team, you will collaborate closely with Field Maintenance Managers and technicians to identify and resolve complex technical issues. Your expertise will be instrumental in documenting technical issues and resolutions in our internal knowledge base, ensuring seamless product improvement based on customer feedback.

Responsibilities
  • Troubleshoot platform-related issues using advanced logging and troubleshooting tools.
  • Perform root-cause analysis to identify performance bottlenecks and implement effective solutions.
  • Bridge R&D issues and defect priorities to contribute to our product's continuous improvement process.
Requirements
  • Proficiency in at least one database (Oracle, Sybase, SQL Server).
  • Basic knowledge of PowerShell Scripts.
  • Familiarity with Ticket Tools.
  • Fluency in English and French.
What We Offer

We strive to create an inclusive environment where diversity thrives. Our employees are valued for their merit, and we actively promote equal opportunities. We are proud to offer a dynamic work environment that fosters creativity, dynamism, and excellence.

Estimated Salary Range: €50,000 - €70,000 per annum

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