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Customer Service Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Nordicjobsworldwide Tempo inteiro

**About the Role**

Nordicjobsworldwide is a dynamic and innovative company that offers an exciting opportunity for a Customer Service Specialist with strong communication skills to join our team. As a key member of our support department, you will be responsible for providing exceptional customer service via email, phone, and live chat.

**Key Responsibilities:**

  • Provide top-notch support to players via various channels
  • Help customers with account issues, bonuses, game rules, and technical questions
  • Ensure a positive and engaging experience for customers

**Requirements:**

  • Fluent Swedish speaker with excellent English skills
  • Customer service experience (iGaming experience is a plus)
  • Strong communication skills and ability to multitask

**What We Offer:**

  • Competitive salary and bonus schemes
  • Hybrid working model with flexible shifts
  • Comprehensive healthcare insurance and wellness programs