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Social Media Content Reviewer for German Clients
2 semanas atrás
TN Portugal is a leading provider of digital marketing and online advertising solutions. We're passionate about helping businesses succeed in the ever-changing digital landscape.
We're committed to delivering exceptional results for our clients, and we're looking for talented individuals like you to join our team.
Our company culture is built around innovation, collaboration, and excellence. We believe in empowering our employees to grow and develop their careers, and we offer a range of benefits and opportunities to support your success.
If you're a motivated and ambitious individual with a passion for digital marketing and online advertising, we'd love to hear from you.
Please see below for more information about this exciting opportunity.
Job SummaryWe're seeking a German-speaking junior social media content moderator to join our team in Lisbon, Portugal. As a content moderator, you will be responsible for reviewing and managing online content to ensure it meets our community standards.
Key Responsibilities:
- Provide B2B support to small and medium-sized businesses via chat, email, and phone
- Consult with clients on optimization procedures for their advertising base in the online and digital advertising domain
- Provide pre and post-sales support for all self-service products
- Offer recommendations to common B2B problems or frequently asked questions
- Maintain and ensure a high level of customer satisfaction
- Identify trends and solve problems facing multiple SMB clients
Requirements:
- Native or proficient level of German (C2)
- Advanced level of English both verbal and written
- Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills
- Desire to learn and advance, be a curious investigator and problem solver
- Experience with online advertising products and social media will be considered a plus
- Must hold EU citizenship
- Be a local candidate or willing to relocate to Lisbon, Portugal
Benefits:
- Competitive salary
- Extra productivity bonuses
- First-class ongoing training and development
- Multicultural and modern working environment
- Relocation package covered