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Enterprise Operations Specialist
2 meses atrás
Overview
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.
The company is a pioneer of global distributed collaboration with 1100+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Salary
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission.
Job Description
We are hiring Enterprise Operations Specialists to join a team of experts who help Canonical sales teams achieve their business goals. The Enterprise Operations team drives continuous process and data quality improvement to ensure orders are processed correctly.
The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions.
Required Skills and Qualifications
The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.
The role entails:
- Support all aspects of the day-to-day operations of the sales function globally
- Review opportunities for accuracy and provision orders on successful closure of a deal
- Support the Sales Operations Manager to improve sales data quality and processes
- Report on data quality metrics to executive level stakeholders
- Implement surveys and define metrics for executive level stakeholders
- Support the sales team globally on CRM and other sales operations systems
- Deliver sales metrics, dashboards and other ad-hoc analytical tasks
- Lead automation and streamline the Lead to Order process
Benefits
We provide all team members with additional benefits that reflect our values and ideals. These include a personal learning and development budget of USD 2,000 per year, annual compensation review, recognition rewards, annual holiday leave, maternity and paternity leave, Employee Assistance Programme, and opportunity to travel to new locations to meet colleagues.
About Us
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, we are changing the world of software.
