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Retail Sales Director

1 semana atrás


Faro, Portugal TN Portugal Tempo inteiro
Job Overview

We are looking for a highly motivated and results-driven Customer Experience Coordinator to join our team in TN Portugal. As a key member of our sales leadership team, you will be responsible for creating a high level of knowledge about the products and sharing it with customers and your team.

About the Role
  • You will take responsibility for ensuring your shop is in excellent shape, fully stocked, and with the merchandising basics in place at all times.
  • You will work with your shopkeeper to ensure department goals and action plans are communicated and followed up.
Responsibilities
  1. You will define your individual contribution and goals for delivering the department plan.
  2. You will steer your team towards top-selling products and maximize sales and long-term profitability.
  3. You will promote IKEA's social and environmental commitment and work with your team towards sustainability.
Requirements
  • Understanding of customer behaviour and commercial opportunities.
  • Passion about leadership and people development in the IKEA Way.
  • Knowledge of the IKEA product range, including service products.