Concierge Expert

3 semanas atrás


Lisboa, Lisboa, Portugal John Paul Tempo inteiro
Missions

Depuis plus de 15 ans, John Paul est reconnu pour créer des programmes de fidélisation inédits pour les entreprises. En 2023, nous renforçons nos équipes Concierges et recherchons des profils passionnés par le service client.

Nous recherchons un Concierge qui sera à l'écoute de nos Membres, curieux, inventif et astucieux pour répondre à leurs missions variées. Vous devrez respecter les exigences qui font la réputation de John Paul et répondre au niveau de qualité auquel nous nous engageons.

Le Profil Idéal
  • Avoir l'autonomie nécessaire pour gérer votre temps et organiser votre travail ;
  • Posséder de bonnes qualités relationnelles : écoute, disponibilité, courtoisie ;
  • Avoir le souci du détail et de la qualité de service : rigueur, précision, fiabilité ;
  • Être à l'aise avec les outils informatiques et bureautiques : Office, CRM ;
  • Avoir une bonne maîtrise du français à l'oral comme à l'écrit (orthographe et syntaxe) ;
  • La flexibilité de travailler en horaires décalés ;
  • L'envie d'intégrer une Team compétente, joyeuse et solidaire.
  • La maitrise de l'anglais de base, au moins à l'oral, est nécessaire.
Les Bénéfices
  • Poste basé au centre de Lisbonne | Avenida da Liberdade
  • Contrat en CDI, 40H par semaine, répartis du lundi au samedi (dimanche facultatif) de 7H à 21H.
  • Rémunération sur 14 mois et primes trimestrielles très attractives, prise en charge des transports à hauteur de 30€ ;
  • Indemnité repas 7.63€/jour.
  • Diverses animations et challenges mensuels.
  • Excellente mutuelle avec couverture optique et dentaire après six mois révolus d'ancienneté.
  • Possibilité d'évolution managériale.
  • Évoluer dans une entreprise innovante et un secteur dynamique en pleine croissance ;
  • Intégrer une entreprise et un Groupe international qui offrent des opportunités d'évolution ;
  • Bénéficier de formations métier complètes tout au long de votre parcours professionnel ;
  • Rejoindre une équipe soudée, bienveillante et conviviale ;
Pourquoi John Paul ?

Crée en 2008, filiale du groupe Accor et reconnu pour ses services de conciergerie premium, la société John Paul qui compte plus de 500 collaborateurs dans le monde, est reconnue pour ses programmes marketing digitaux et évènements exclusifs sur-mesure, proposés aux meilleurs clients des marques qui font appel à elle afin de développer en leur nom, un lien émotionnel fort et engageant pour développer leur attachement et leur fidélisation.

John Paul place l'humain au cœur de ses préoccupations et n'accueille que des collaborateurs animés par la passion du métier du service et la quête permanente de la satisfaction du client.

Unis, les « John Paulee » forment une grande tribu solidaire dans le travail mais aussi lorsqu'il s'agit de se retrouver et célébrer.



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