Customer Service Representative

Há 7 dias


Castelo Branco, Portugal Buscojobs Portugal Tempo inteiro

Job Description

We are looking for a motivated and results-driven Hungarian Customer Advisor to join our team in Porto, Portugal. The ideal candidate will have excellent communication skills, a strong ability to build relationships, and a passion for delivering exceptional customer experiences.

Main Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide comprehensive product information and answer customer questions.
  • Banish hold times by empowering your colleagues with knowledge to address customer questions and concerns.
  • Stay up-to-date with product offerings and new releases to effectively communicate with customers.
  • Work collaboratively with internal stakeholders to identify areas of improvement and implement changes.

Key Requirements

  • Native or fluent Hungarian speaker (C2).
  • Excellent written and verbal English communication skills (C1).
  • Ability to build rapport and trust with customers.
  • Familiarity with customer relationship management systems.
  • Strong analytical and problem-solving skills.


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