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Hebrew Language Support Expert
2 semanas atrás
We're looking for a skilled Hebrew Language Support Expert to join our dynamic team in Lisbon
About the Job:This role presents an exciting opportunity to provide top-quality customer support to clients while collaborating with distinguished brands worldwide. If you're passionate about language, problem-solving, and have excellent communication skills, apply now
Your Key Responsibilities:- Manage inbound customer calls and respond to inquiries with poise and expertise;
- Resolve intricate customer service issues with ease and efficiency;
- Keep meticulous records of customer interactions and feedback;
- Use system training and documentation to troubleshoot complex problems;
- Offer valuable insights to frequent concerns or queries;
- C2-level fluency in Hebrew (or native proficiency) is mandatory;
- Good grasp of English is also required;
- Fast and accurate typing is crucial (20 wpm minimum);
- Ability to adapt to rotating shifts is necessary;
- Prior experience in client-facing roles is a significant advantage;
- Exceptional listening and empathy skills are vital;
- A strong team player with flexibility is ideal.
