Chief Technology Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

At Buscojobs Portugal, we don't just offer jobs - we provide platforms for growth and career development. We work with a wide range of technologies, aligning our candidates' unique skills, passions, and professional backgrounds to place them in projects that matter.

We're seeking a Chief Technology Support Specialist who's eager to continue evolving, thrives on challenges, and is ready to embark on a new opportunity. This hybrid work model project is located in Lisbon, Portugal.

Responsibilities:

• Provide technical support to clients in implementing and testing products and services

• Develop in-depth knowledge of products, services, and their integration aspects to deliver efficient and effective support to customers and partners

• Resolve incidents and respond to requests for clarifications associated with the services provided

• Ensure timely resolution of support requests within agreed SLAs

• Promote meetings with clients' technical areas to accelerate the resolution of complex issues

• Analyze, document, and improve internal processes and tools

Requirements:

(1+) years of professional experience in functional analysis or systems development/implementation roles

Proficiency in English

Knowledge of payment systems from a technological point of view and of the products and services provided

Previous experience with tools such as Jira and Confluence

Benefits:

A dynamic work culture where every voice matters, empowering you to grow professionally

A personalized coaching program to help you reach your full potential

A commitment to continuous learning through tech meetups and online trainings

A vibrant community culture with regular social events

A recognition program celebrating your achievements and contributions

The estimated salary for this position is around €50,000 per year, taking into account the location and industry standards.



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