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Insurance Career Opportunities
1 semana atrás
We are a global technology and services leader that powers the brands of the future.
Job Title: Customer Service Representative (English-speaking)This role is perfect for those looking to grow and be inspired in their career journey.
You will ensure that performance goals are met across all operations and fulfill client expectations related to operational excellence.
At our company, we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
About Your Responsibilities
- Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy.
- Process requests via a transaction in our client policy administration system, and/or by writing and sending replies to letters/emails, information, contract documents, etc., to the insured.
- Do indexation & electronic archiving in our document management tool.
- Manage policy change requests, updating payment details.
- Make claims and cancel requests.
Your Qualifications
We are looking for candidates with:
- A high level of English (C2).
- Previous customer experience (a plus).
- Excellent verbal and writing skills coupled with a formal and diplomatic stance.
- Proactive, self-motivated, and a great team player.
If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job.
What's in it for You
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time with indefinite contracts.
- Competitive salary and performance bonus.
- Central location in Lisbon, Portugal.
- Bring-a-friend (referral) bonus opportunities.
- Full paid training on the company and the project you'll be working on.
- Career development programs, specialized courses, and language classes.
