Digital Transformation Project Manager
Há 2 dias
As a Digital Project Manager at Vodafone, you will be responsible for managing Retail and Digital transformation efficiency projects. Your primary goal will be to identify new opportunities for developing retail initiatives that enhance the customer experience. You will implement digital transformation projects, develop new platforms, and execute action plans to deliver and grow sales and operations performance. Additionally, you will drive high NPS through delivering excellent end-to-end customer experience.
About You:
We are looking for a candidate with a Bachelor's or Master's degree in Management, Marketing, or a similar field, and a minimum of 5 years of experience in retail and/or telesales industry. You should have a digital and technology-oriented mindset, strong written and verbal communication skills, and the ability to influence behaviors. Furthermore, you should be proficient in data analysis and have a strong intuition about consumer behavior and motivation. Critical thinking and problem-solving orientation are also essential for this role. Lastly, you should have Portuguese/English Language proficiency.
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