Quality Assurance Specialist– Fast Data

Há 4 dias


Aveiro, Aveiro, Portugal Perform Group Tempo inteiro
About This Role

At Perform Group, we're the market leader in sports tech. We provide trusted sports data to top organizations across sports, media, and broadcasting.

We combine decades of data with AI technologies and machine learning to offer our clients access to the best data, content, and insights. Our solutions help coaches, teams, and media outlets make informed decisions and improve their operations.

Job Overview

We're looking for a Quality Control Administrator to join our team. As a key member of our Fast Data Quality Management System, you'll be responsible for ensuring the quality of our fast data product. Your primary focus will be on operational third-level customer support, incident investigation, and conducting quality checks on match data.

Key Responsibilities
  • Post-match evaluation: Conduct post-match evaluations according to standard operational procedures for both Scouts and Supporters.
  • Quality Checks: Conduct in-depth checks of match data using video picture analysis.
  • Incident Investigation: Investigate and escalate operational incidents internally and externally.
  • Third-Level Customer Support: Handle match data quality-related client queries.
Requirements
  • Knowledge around metrics to determine data quality.
  • Sufficient multitasking skills to observe data on various platforms in real-time.
  • Able to conduct repetitive tasks according to SOPs with high-quality output.
  • Time Management: Work under pressure and prioritize tasks.
  • Flexibility: Willingness and ability to work in a 24/7 live environment including weekends, night shifts, and public holidays.
  • Teamwork and Collaboration: Work well within a team but feel confident delivering tasks independently.
  • Experience with launching investigation processes and client communications.
  • Excellent command of English in verbal and written form.
  • Proficient knowledge of technical devices and MS Office package.
  • Sports knowledge of all sports as per the fast data product portfolio.
  • Awareness and compliance with ISO 9001:2015 certification.
Why Join Us?

We value diversity and creativity. Our team celebrates individuality and fosters an inclusive atmosphere where everyone feels valued and welcome. We encourage collaboration, innovation, and continuous improvement.

As a Quality Control Administrator at Perform Group, you'll have opportunities to grow professionally and contribute to shaping the future of sports data and analytics. You'll receive competitive compensation, flexible working arrangements, and a comprehensive benefits package that supports your well-being.

We estimate the salary for this role to be between $65,000 and $80,000 per year, based on factors such as location, experience, and industry standards. However, please note that actual salaries may vary depending on specific circumstances.



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