Financial Analyst Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

The role of a Financial Analyst Support Specialist at TN Portugal involves providing level 2 application support to end-users, ensuring that unresolved tickets are escalated to the appropriate individuals or teams based on established guidelines and procedures.

To be successful in this position, you should have strong knowledge of SQL queries and data analysis, as well as experience in supporting banking products such as investment instruments, corporate actions, loans, deposits, remittances, and foreign exchange.

In addition, you will need to have good knowledge of general ledger and general accounting schemes of financial products, and at least one to two years of experience in first and second-line support.

You will also be responsible for maintaining and enriching knowledge articles, adhering to service level objective targets, and providing high levels of customer service.



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