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German Language Support Specialist
2 semanas atrás
We are looking for a highly skilled German Language Support Specialist to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients who use our client's paid products, answering their queries via phone, email, or chat, identifying issues, troubleshooting them to find solutions, documenting each action taken, and categorizing cases and possible bugs so that our client's engineering team can address them.
The ideal candidate will have excellent communication skills, both verbal and written, in German and English, and a minimum of 12 months of direct customer service experience in a contact center environment. You will also possess a proactive attitude, strong team spirit, and the ability to work flexible hours, including evenings, weekends, and holidays.
What We Offer:- A competitive salary and relocation allowance (for international candidates).
- Opportunities for professional development and a clear career path.
- A pleasant and inspiring working atmosphere.
- Training & development opportunities.
