Technical Support Specialist for Global Brands

Há 5 dias


Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

**About the Role**

We are seeking a skilled Technical Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer experience team, you will provide top-notch support to customers across various global brands.

Key Responsibilities:

  • Provide accurate and detailed information about our clients' products and services
  • Manage and respond to customer inquiries through phone and email
  • Assist customers with product setup, troubleshooting, and usage guidance
  • Process customer orders, returns, and exchanges

Requirements:

  • A native-level proficiency in German and a minimum C1 level of English
  • A valid Portuguese work permit (required)
  • Resilience to sensitive content and emotional maturity
  • Motivation and commitment to perform assigned tasks effectively

About Our Company

Our company is a global leader in the BPO industry, serving +750 world-leading digital-first brands. We pride ourselves on delivering innovative solutions, technology, and expertise to support operational needs and deliver seamless customer experiences.

What's in it for you?

  • Type of contract: Unfixed term contract, 30 days probation period
  • Working hours: full time (40h/week) Monday-Sunday 8:00-20:00
  • Salary conditions: Competitive salary package with bonus structure
  • Health insurance provided from the beginning
  • Paid professional training
  • Employee discounts


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Welcome to Atlean World, an HR SaaS Consultant that empowers multicultural environments as the new standard. We specialize in multilingual markets, streamlining the candidate's recruitment journey and making it more enjoyable.Atlean World is offering a great work experience in Lisbon, Portugal for a role as a French Technical Support Specialist. This...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    We are seeking a talented individual to join our team as a French Technical Support Specialist at Atlean World. As a key member of our team, you will be responsible for providing technical support to customers, becoming a product expert, and representing our global brand.The ideal candidate will have fluency in French and good English language skills, with a...


  • Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiro

    **Job Summary**We're seeking an Italian-speaking Social Media Support Specialist to join our team at Jobtome. As a key member of our global brand, you'll be responsible for providing exceptional support to our customers via email, chat, and phone calls. If you're passionate about social media, customer service, and cultural exchange, this role is perfect for...


  • Lisboa, Lisboa, Portugal C B Talents global Tempo inteiro

    **Key Responsibilities:**We are seeking a highly skilled Technical Support Specialist to join our team at C B Talents global. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers through various channels.You will troubleshoot and resolve customer inquiries and issues related to our products and...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    About the RoleAs a Technical Support Specialist for Atlean World, you will be responsible for assisting customers using your troubleshooting skills and becoming a product expert. You will work with a global brand of a social networking giant and global social hub, offering a fast-track career development opportunity.The ideal candidate will have fluency in...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We're seeking a skilled Technical Support Professional to join our team at Blu Selection, where you'll be part of a global support network serving top digital brands. Your primary responsibility will be to address escalated customer inquiries and technical issues related to products and services.Your Key Responsibilities:Conduct thorough investigations into...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We are looking for a highly motivated and skilled French Technical Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will provide exceptional service to our clients and contribute to the success of our global brand.Responsibilities and Expectations:Provide technical support via email, chat, and phone...


  • Lisboa, Lisboa, Portugal Jobtome Tempo inteiro

    **Company Overview**Our client is a leading Social Media brand seeking a skilled Technical Support Specialist to join their team. This role requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional customer service.


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Atlean World: Enhancing Multicultural EnvironmentsWe are Atlean World, an HR SaaS Consultant dedicated to fostering multicultural environments as the new reality. Our expertise lies in multilingual markets, making the recruitment journey smoother and more enjoyable for candidates.Your Next Challenge: Advertisers Support SpecialistWe are seeking a highly...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Company OverviewWe are an international customer experience specialist with a global presence, employing over 50,000 people worldwide. Our mission is to provide top-notch customer support experiences for some of the world's most progressive brands.


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about technology and eager to work in a multicultural environment? We are looking for a Technical Support Specialist to join our team in Lisbon, Portugal. As a Technical Support Specialist, you will be responsible for providing excellent customer service to clients with technical issues related to smart home devices.Your key...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Job OverviewWe are seeking a highly motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing initial support and attempting to resolve incidents at the first point of contact, leveraging knowledge bases, standard operating procedures, and troubleshooting techniques.Key...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We are seeking a skilled French Technical Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients.Job Responsibilities:Provide technical support via email, chat, and phone callsSpecialize in a specific brand and become a product expertYou...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Social networks are a crucial part of our daily lives, providing us with endless opportunities to connect with others and share our experiences.Customer Support for Pinterest - German speaker, LisbonClient: Teleperformance Location: We are a dynamic company that values innovation and progress.Job Category: OtherEU work permit required: YesJob Description:We...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    **Atlean World: A Pioneer in Multicultural Environments**We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable. Our team at Atlean World is dedicated to promoting multicultural environments as the new reality.As a French Technical Support Specialist, you will be part of a global brand of a Social...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the Role: We are seeking a highly motivated Technical Support Specialist to join our team at Blu Selection. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients across the globe.">Responsibilities:"" Provide technical support to customers via phone, email, and social media...


  • Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiro

    Are you passionate about delivering exceptional customer experiences and solving complex technical issues? Do you have a strong background in providing support via various communication channels?We are looking for a skilled Technical Support Specialist to join our team at Randstad II - Prestação de Serviços, Limitada. As a key member of our support team,...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Company OverviewCI&T is a technology transformation specialist, combining the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business.We operate in the fields of design, strategy, and engineering for global brands, helping clients achieve the full potential of technology as...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Atlean World is a pioneering HR SaaS Consultant dedicated to fostering multicultural environments as the new reality. We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable.We are excited to offer a great work experience in Lisbon, Portugal for a role as an Italian Technical Support Specialist. This...


  • Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiro

    At Jobtome-All, we're seeking a highly skilled Global Netflix Support Specialist to join our team in Greece. Our collaboration with Netflix offers you the chance to work within a prestigious working environment provided by Jobtome-All in Greece, while enriching your resume by working with one of the world's top brands.Your responsibilities will...