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Há 1 mês
Seeking an Italian-speaking Customer Service Representative to join our team at a leading Streaming Platform in Lisbon.
We are looking for a highly motivated and customer-focused individual to provide exceptional support to Italian-speaking users of our platform.
The ideal candidate will have excellent communication skills, be fluent in Italian and English, and have previous experience in customer service or a related field.
Responsibilities include responding to customer inquiries, troubleshooting technical issues, and collaborating with cross-functional teams to improve the overall customer experience.
We offer a competitive salary, health insurance, paid time off, and opportunities for career development and growth.
As a Customer Service Representative, you will be part of a dynamic team that values customer satisfaction and retention.
Key responsibilities include:
- Respond to customer inquiries in a timely and professional manner
- Assist customers with account management, billing, and technical issues
- Troubleshoot and resolve customer issues effectively
- Provide proactive solutions to enhance customer satisfaction
- Maintain accurate records of customer interactions
This is an excellent opportunity for a motivated and customer-focused individual to join our team and contribute to the success of our Streaming Platform.
Requirements include fluency in Italian and English, previous experience in customer service, and strong communication and interpersonal skills.
We value diversity and inclusion in the workplace and encourage applications from individuals with a passion for customer service and a commitment to excellence.