Reception Manager Position

2 semanas atrás


Lisboa, Lisboa, Portugal Home Lisbon Hostel Tempo inteiro

Welcome to Home Lisbon Hostel, where we're passionate about providing a unique and memorable experience for our guests.

About Us

We're a social hostel that prides itself on creating a warm and welcoming atmosphere for travelers from around the world.

We're looking for a skilled Reception Manager to join our team and help us deliver exceptional guest experiences. As a key member of our front desk team, you'll be responsible for ensuring our guests feel at home and receive the best possible service during their stay.

Your Key Responsibilities:

  • Manage front desk operations, including check-in, check-out, and room assignments
  • Provide exceptional customer service and support to guests
  • Maintain accurate records and reports, including guest information and hotel operations
  • Collaborate with colleagues to resolve issues and improve processes

Requirements

To succeed in this role, you will need:

  1. A strong understanding of customer service principles
  2. Excellent communication and interpersonal skills
  3. Ability to work independently and as part of a team
  4. A passion for delivering exceptional guest experiences

What We Offer

We're committed to supporting your success in this role, with a range of benefits including:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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