Rental Service Agent Opportunity
Há 3 dias
At Indie Campers, we're on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
We've welcomed over one million nights rented through our travel platform, catering to more than 300,000 travelers from 169 countries. Our diverse range of road trip possibilities includes short-term RV rentals, long-term campervan subscriptions, and vehicle purchases.
Our technological focus drives exciting and demanding challenges that require top talent and motivation to pursue successfully. We're growing our team and seeking enthusiastic professionals to join our journey.
The Role
We're looking for travel enthusiasts with a passion for guest service to work in our Almancil depot in Faro, Portugal. As the face of our company, you'll report directly to the Branch's Operations Manager, ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and addressing any issues that arise.
Key Responsibilities:
- Handling incoming reservations, welcoming guests, and managing check-ins and check-outs;
- Preparing and cleaning our campervans;
- Maintaining our campervans in excellent condition and monitoring maintenance and repair needs;
- Registering guests, tracking stock, and processing payments;
- Addressing complaints and troubleshooting emergencies.
About You
We're looking for individuals with a passion for travel and direct contact with customers. Experience in Tourism, Hospitality, Retail, or Rent-a-car is desirable. Fluency in English and Portuguese (mandatory) is required, along with eligibility to work in Portugal, a valid driver's license, and confidence driving a campervan. You should be a responsible person who takes your work seriously and can be relied upon, with good organizational skills and problem-solving abilities.
Joining Us
You'll become part of a young, fast-growing, and innovative company where you'll make a difference. Opportunities for career development exist in Field Operations or transitioning to HQ roles in Lisbon or Los Angeles. Continuous training and coaching will help you develop essential skills. A competitive compensation package, including Performance and Referral Bonuses, awaits you. Plus, enjoy free Road Trips to experience Indie firsthand in North America, Europe, and Oceania.
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