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Become an integral part of our vibrant team as a Cosmetic Expert Advisor. In this role, you will be responsible for guiding customers through their beauty journeys, offering expert advice on skincare, makeup, and wellness products.
Your Key Responsibilities:- Manage consumer requests and complaints through various channels.
- Provide timely and accurate solutions to customer inquiries.
- Collaborate with other departments to resolve issues and improve customer satisfaction.
We are looking for a candidate who is passionate about beauty and has excellent communication skills. If you have a keen eye for detail and a love for customer service, this is the perfect opportunity to shine.
Requirements:- Exceptional communication skills and a strong focus on ensuring customer satisfaction.
- Demonstrated customer-centric approach and problem-solving abilities.
- Proficiency in German (C1 level) and English (B2 level).
- Solid IT skills and experience working with digital platforms.
