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Technical Support Expert
1 semana atrás
Elevare is looking for an experienced Technical Support Expert to join our team in Portugal. In this role, you'll have the opportunity to work with customers from diverse backgrounds and provide them with expert-level support on various issues.
About the Job:You will be responsible for providing high-quality support to our customers via phone and email, ensuring that their queries are resolved promptly and efficiently.
Responsibilities:- Provide accurate and valid information to customers.
- Be responsible for customer query ownership and ensure timely resolution and response.
- Develop strong relationships with customers by communicating effectively and professionally.
- English C1 language proficiency.
- Ability to troubleshoot basic technical issues related to Connectivity, Systems & Devices.
- EU Citizenship or Portuguese residence card.
- Private health care.
- Attractive salary package.
- Career growth opportunities.
