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Há 7 dias
We are looking for a Travel and Tourism Industry Support Professional to join our team in Lisbon. As a key member of our hospitality customer service team, you will play a vital role in ensuring exceptional customer experiences for our clients.
Your Key Responsibilities- Manage bookings: alter, cancel, or create new reservations as needed.
- Provide excellent customer service via inbound email and chat inquiries in the after-sales process.
- Administer the reservations back-office (ticket issuing, modification, and cancellation of reservations).
- Native-level proficiency in French and professional-level proficiency in English (C1-C2).
- Passion for traveling, tourism, and the hotel industry.
- Excellent communication skills, with the ability to listen attentively and respond effectively.
- Energetic, innovative, and proactive in a fast-paced environment.
- Interest in intercultural communication and the expatriate lifestyle.
- Ability to relocate to Lisbon for an international career and life experience.
- Valid work permit for Portugal required.
- A competitive salary package.
- Ongoing training and development opportunities.
- Meal vouchers and reimbursement of some transportation costs.
- Private health insurance and dental plan.
- Opportunity to work with some of the biggest brands in the industry.
- Multicultural and international work environment.
