Business Intelligence Technical Expert

Há 3 dias


Lisboa, Lisboa, Portugal Nubika - Cloud Solutions Tempo inteiro

Nubika - Cloud Solutions Job Offer:
We are looking for a skilled Business Intelligence Support Engineer to join our team. As a key member, you will provide technical support in a customer-facing environment, resolving complex problems and communicating technical concepts to senior stakeholders.
You will thrive in a fast-paced environment, prioritizing multiple demands effectively, and engage with senior stakeholders to ensure clear communication.
Our ideal candidate possesses strong analytical skills, proficiency in Microsoft Power BI and similar BI tools, and a good understanding of SQL Server Analysis Services concepts and database management systems.

About the Role:
- Troubleshoot complex issues through thorough debugging and analysis
- Provide technical support in a customer-facing role within the technology sector
- Communicate technical concepts to non-technical users with ease
- Engage with senior stakeholders to ensure clear communication
- Work in team-wide shift rotations, including on-call responsibilities and weekend work

Requirements:
- Bachelor's Degree in Computer Science, Information Technology, or related field
- 3+ years of experience in technical support, consulting, or IT
- Proficiency in Microsoft Power BI and similar BI tools
- Good understanding of SQL Server Analysis Services concepts, MDX, DAX, and SQL Server Reporting Services
- Awareness of database management systems like Oracle or SAP
- Basic network troubleshooting skills
- Language qualifications: English (confident reading, writing, and speaking)

Bonus Points:
- Some understanding of Office 365/Windows Administration, SharePoint, Dynamics CRM, or .NET Framework would be beneficial
- Excel skills with Power Query and Data Modelling would be advantageous
- Experience gained or conceptual knowledge of Microsoft Azure/AWS Cloud architecture or any Cloud SaaS experience
- Understanding of DNS principles and protocols
- Solid grasp of HTTP principles and methods



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