Customer Service Representative for International Airlines

Há 4 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

TN Portugal is a leading international airline seeking a skilled Customer Service Representative to join its team in Lisbon, Portugal.

The ideal candidate will possess excellent communication skills, both written and verbal, with native or fluent French and advanced English language proficiency.

Responsibilities will include:

  1. Providing assistance to international flying companies.
  2. Being part of a team offering support through written and phone communication.
  3. Adapting easily to different scenarios and constant updates like aviation demands.
  4. Meeting and exceeding service quality goals, compliance regulations, and productivity targets.

To succeed in this role, you will need:

  1. A native or proficient level of French (C2).
  2. An advanced level of English (at least C1) both verbally and written.
  3. Ability to adapt to challenging software systems.
  4. Good communication skills and argumentation.
  5. Analytical and problem-solving skills with strong attention to detail.

We offer a competitive package including:

  • Signing bonus
  • Relocation package
  • Paid professional training
  • Employee discounts
  • Private healthcare insurance after six months of employment


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