International Customer Advisor

Há 3 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

We are looking for a highly motivated International Customer Advisor to join our team in Lisbon. As a Dutch-Speaking Customer Advisor, you will be responsible for providing customer service and support to international clients.

About the Role:

This is an exciting opportunity to join a dynamic team and contribute to the growth and success of GrabJobs. You will have the chance to work with a talented team of professionals and develop your skills and knowledge in a supportive and collaborative environment.

Responsibilities:
  • Customer Service: Deliver exceptional customer service via multiple communication channels.
  • Communication: Communicate clearly, professionally, and empathetically with customers.
  • Collaboration: Work closely with team members and other departments to escalate and resolve complex issues.
Requirements:
  • Language Skills: Fluent in Dutch and at least intermediate English (B2).
  • Experience: Previous experience in customer service or a related field is beneficial.
  • Skills:
    • Customer-Oriented: A passion for delivering excellent customer service and maintaining long-term relationships.
    • Problem-Solving: Strong troubleshooting skills and the ability to offer quick solutions.
  • Benefits:
    • Competitive Salary: Enjoy a salary that reflects your skills and experience.
    • Relocation Package: For those relocating from abroad, we offer a full relocation package, including flight tickets and accommodation support.
    • Health & Life Insurance: Comprehensive health and life insurance coverage starting on day one.


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