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Senior Software Tester
2 meses atrás
As a Senior Software Tester at Five9, you will play a key role in bringing joy to customer experience by developing and maintaining cloud contact center software.
Our team-first culture and commitment to innovation enable us to grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment that empowers our employees to be their authentic selves.
Responsibilities:
- Test environment support and framework extension for continuous integration.
- Configuration and usage of monitoring systems like Logic Monitor and Grafana.
- Automated performance, spike, and load regression testing.
- Test result analysis and issue investigation using TAG framework logs.
- Test schedule planning and result investigation support.
- Reporting on different types of testing to upper management.
- Support and development of new internal tools for automation testing.
- Communication and cooperation with other company teams and departments.
- Collaboration with headquarters colleagues and potential business trips to the USA.
Requirements:
- Good knowledge of software development processes and software testing methodologies.
- Excellent team player with strong analytical and troubleshooting skills.
- Experience with UNIX/Linux OS and monitoring systems.
- Strong interpersonal, reliable, and communication skills.
- Basic knowledge of VoIP, ISDN, PSTN, SIP, and WebRTC.
Desired skills:
- Hands-on experience with Asterisk or FreeSwitch PBX.
- Good understanding of CI/CD processes and basic background with tools like Ansible and Docker.
- Hands-on experience with Bash scripting and Python 3x.
- Experience with IAAS, REST API automation, and software version control systems.
Benefits:
- Five9 Shares.
- Bonus Scheme.
- 10% Flexi Benefit.
- Meal Allowance.
- Medical Insurance.
- Life Insurance.
- 25 day Annual Leave + Public Holidays.
At Five9, we strive to build a diverse and inclusive team that represents a variety of backgrounds, perspectives, and skills. Join us in our mission to bring joy to customer experience and grow with us
