Customer Support Specialist

Há 2 dias


Lisboa, Lisboa, Portugal Snatch UP Tempo inteiro

Company Overview:

">

We are a leading global online video sharing and social media platform, headquartered in California, United States. Established in 2005, we rank as the second most visited website, following Google Search.

">

Salary:

">

The compensation for this role is highly competitive and based on individual performance.

">

Job Description:

">

We are seeking a Customer Support Specialist to join our dynamic team. As a key member of our customer support department, you will be responsible for providing reactive support through phone, email, and chat, focusing on troubleshooting and efficient issue resolution for small and medium business clients.

">

Responsibilities:

">
  • ">
  • Offer optimal advice on various inquiries from business clients.">
  • Build meaningful relationships with key decision-makers in the marketing industry and act as a consultant for their online advertising strategies.">
  • Understand client business goals to align them with appropriate online advertising solutions.">
  • Provide strategic campaign support to educate clients.">
  • Ensure high levels of customer satisfaction with a focus on quality and results.">
">

Requirements:

">

To succeed in this role, you must be willing to relocate to Lisbon, Portugal, have an EU Passport or Portuguese work permit, and possess excellent spoken Turkish and English skills.

">

Training Program:

">

We offer a comprehensive training program for all new employees, which includes classroom training, nesting, and on-the-job training to ensure your success in the role.

">

Working Hours:

">

You will work 40 hours per week on a rotational shift pattern from Sunday to Thursday, operating from 07:00 to 17:00 local business hours.

">

Holidays:

">

Your holidays will follow Portuguese law, granting 22 days per year, and you will also receive extra compensation days for working on Turkish public holidays.



  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Your Key ResponsibilitiesRespond to customer requests via various channels, ensuring timely and effective resolution of issues.Provide pre-sales, general inquiries, and technical support to customers.Maintain a consistent brand voice in all interactions, both public and private.Evaluate customer feedback and escalate issues to higher support tiers as...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    About the RoleWe are seeking a skilled Italian-speaking Customer Support Specialist to join our team at Customer Labs. As a key member of our customer service team, you will be responsible for handling customer inquiries related to product features, technical issues, and other questions.


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Are you sure you want to apply for this vacancy without completing your profile? Update your profile here.Lisbon, PortugalFrench-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks:Communicate with customers using...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Are you sure you want to apply for this vacancy without completing your profile? Update your profile here.Lisbon, PortugalFrench-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks:1. Communicate with customers using...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    As a valued member of the Umbrella Functional Consulting & Support Team, you will play a pivotal role in delivering exceptional customer experiences for our clients.About the RoleWe are seeking an ambitious and results-driven French-speaking Customer Support Specialist to join our dynamic team. The ideal candidate will be responsible for providing top-notch...

  • Customer Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Speakit Tempo inteiro

    At Speakit, we're seeking a highly skilled Customer Support Specialist to join our international team in Lisbon. If you have a passion for delivering exceptional customer service and are fluent in German, this might be the perfect opportunity for you.About the RoleWe're looking for a talented individual who can provide top-notch support to our customers via...

  • Customer Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    We are seeking a dedicated and organized individual to fill the role of Customer Support Specialist. As a Customer Support Specialist, you will provide timely and effective assistance to customers using social media platforms.About the JobThis is a permanent position with opportunities for career advancement.You will be working remotely with various clients...

  • Customer Support Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiro

    About the job Customer Support Specialist - French Job Title: Customer Support Specialist (Portuguese Speaking) Location: Lisbon, Portugal (Onsite) Start Date: ASAP Job Type: Full-Time Job Description: We are looking for a Customer Support Specialist with 1 year of experience in a call center environment to join our team in Lisbon.The ideal candidate will be...

  • Customer Support Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiro

    Customer Support Specialist (Spanish Speaking) Job Title: Customer Support Specialist (Spanish Speaking) Location: Lisbon, Portugal (Onsite) Start Date: ASAP Job Type: Full-Time Job Description: We are looking for a Customer Support Specialist with 1 year of experience in a call center environment to join our team in Lisbon.The ideal candidate will be fluent...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist (Spanish Speaking)Job Title:Customer Support Specialist (Spanish Speaking)Location:Lisbon, Portugal (Onsite)Start Date:ASAPJob Type:Full-TimeJob Description:We are looking for a Customer Support Specialist with 1 year of experience in a call center environment to join our team in Lisbon. The ideal candidate will be fluent in...

  • Customer Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    **Company Overview:**Tn Portugal is a leading healthcare provider seeking dedicated individuals to join our team as Customer Support Specialists. Our mission is to deliver exceptional support to customers using advanced insulin pumps and related accessories.**Job Description:**As a Customer Support Specialist, you will provide expert support via phone,...

  • Customer Support Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal TalenTrail Tempo inteiro

    We are seeking a skilled Customer Support Specialist to join our team at TalenTrail. As a Technical Support Specialist, you will be responsible for providing high-quality customer service and resolving requests related to e-commerce, software, hardware, and wireless connectivity issues.Key Responsibilities:Respond to customer inquiries via various channels,...

  • Customer Support Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Company Overview:Our client is a global leader in the customer support industry, providing top-notch services to prestigious worldwide brands.We are looking for a talented Customer Support Specialist to join our team in Lisbon.

  • Customer Support Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Amadeus IT Group, S.A. Tempo inteiro

    Amadeus IT Group, S.A. is seeking a Customer Support Specialist to join our team. This role will be responsible for providing technical support to customers via telephone and chat. Key responsibilities include incident management, alert management, and field services.As a Customer Support Specialist, you will work closely with internal stakeholders to...

  • Customer Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal World Talent Selection Tempo inteiro

    About World Talent SelectionWorld Talent Selection is an international recruitment agency specializing in customer service, tourism, and secretariat jobs across various markets.We are currently recruiting for a Customer Support Specialist role in Lisbon, Portugal. The ideal candidate will be fluent in Czech and English (C1 level), have experience in customer...

  • Customer Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    Jobtome-All is seeking a skilled Customer Support Specialist to join our team in Lisboa, Portugal. This defined-term contract position offers a unique opportunity for individuals with experience in customer service roles in commercial companies, preferably multinational.As a Customer Support Specialist, you will be responsible for providing exceptional...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the job Customer Support Specialist - FrenchJob Title:Customer Support Specialist (Portuguese Speaking)Location:Lisbon, Portugal (Onsite)Start Date:ASAPJob Type:Full-TimeJob Description:We are looking for a Customer Support Specialist with 1 year of experience in a call center environment to join our team in Lisbon. The ideal candidate will be fluent...

  • Customer Support Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    About the RoleWe are seeking a talented Customer Support Specialist to join our multicultural team and provide exceptional customer support in Dutch. As a key member of our global client engagement team, you will be responsible for delivering high-quality service to our clients through incoming calls or emails.