Clinical Safety Specialist with Pharmacovigilance Expertise
2 semanas atrás
Join IQVIA's International Team
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.
Job Description
- Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support.
- Process lifecycle safety operational data, perform data entry for tracking and lifecycle safety databases, coding medical terminology, generating queries pertinent to the case, performing quality control, driving case closure, coordinating translations.
- Receive and document incoming telephone calls and emails from investigative sites or other sources reporting safety data.
- Build a positive, collaborative team environment with lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members.
- Provide regular feedback to operations team manager and Customer Delivery manager (CDM) on project metrics and challenges.
- Liaise with Project Manager by proactively identifying issues and proposing solutions, providing them with technical support, reports, metrics, identifying SOW changes and potential change orders, delegating client requests.
- Participate in training across lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives, identification and implementation of process efficiencies.
Requirements
- Bachelor's Degree in a Life Science is required.
- Excellent written and verbal skills in English (min. C1) and Norwegian language (min. C2 / native).
- Experience in lifecycle safety (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management etc) is an asset.
- Excellent attention to detail and accuracy maintaining consistently high-quality standards.
- Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.
- Excellent organizational skills and time management skills.
About the Role
This Clinical Safety Specialist position will be instrumental in ensuring patient safety and contributing to IQVIA's mission to create a healthier world. As part of our international team, you will work closely with healthcare professionals and patients, processing safety data, and implementing efficient processes. If you have a background in life sciences and pharmacovigilance experience, this could be your next career step.
Estimated Salary: $70,000 - $90,000 per year
Note: The salary estimate may vary based on location and candidate qualifications.
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