International Financial Associate
4 semanas atrás
Acolad, a global leader in language and content solutions, services, and technologies, is seeking a highly skilled International Financial Associate to join our dynamic team in Lisbon Hub. With a presence in 25 countries and a network of over 2,500 internal experts and more than 20,000 external linguists, we offer a unique opportunity for talent growth and collaboration in an international environment that promotes innovation and creativity.
About the RoleThis key position combines financial responsibilities with a strong customer relationship component, requiring the successful candidate to manage customer accounts, debt collection, payment processing, and collaborate with internal and external teams.
Main Responsibilities- Customer Account Management: Perform payment reconciliation in the accounting system, regularly update customer accounts, and resolve discrepancies.
- Debt Collection: Monitor payment deadlines, follow up with customers on overdue invoices, maintain respectful and professional relationships with clients, and set up and monitor payment plans when necessary.
- Customer Relationship Management: Act as the main point of contact for all invoice and payment-related queries, respond promptly and effectively to customer inquiries, and collaborate with the sales team to resolve disputes.
- Financial Platforms and Tools Management: Use dedicated platforms for invoicing, payment tracking, and collections, participate in the optimization of financial processes and tools, and provide regular reports to N+1 based on France on outstanding receivables and collection actions.
- Bachelor's degree in Accounting, Finance, or Business Administration, or equivalent experience.
- Minimum of 2 years in a similar role (accounting, debt collection, or customer management).
- Fluency in both French and English (spoken and written).
- Excellent proficiency in office tools (Office 365) and ERP systems, familiarity with collection tools.
- Strong interpersonal and customer service skills, highly organized, detail-oriented, and autonomous.
- A competitive salary of €45,000 - €55,000 per year, depending on experience.
- Meal allowance.
- Health insurance.
- Transport allowance.
- Seniority days.
- Flexible Workplace.
- An international environment with multicultural teams.
- Professional development and growth opportunities.
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