International Financial Associate

4 semanas atrás


Lisboa, Lisboa, Portugal Acolad Tempo inteiro

Acolad, a global leader in language and content solutions, services, and technologies, is seeking a highly skilled International Financial Associate to join our dynamic team in Lisbon Hub. With a presence in 25 countries and a network of over 2,500 internal experts and more than 20,000 external linguists, we offer a unique opportunity for talent growth and collaboration in an international environment that promotes innovation and creativity.

About the Role

This key position combines financial responsibilities with a strong customer relationship component, requiring the successful candidate to manage customer accounts, debt collection, payment processing, and collaborate with internal and external teams.

Main Responsibilities
  • Customer Account Management: Perform payment reconciliation in the accounting system, regularly update customer accounts, and resolve discrepancies.
  • Debt Collection: Monitor payment deadlines, follow up with customers on overdue invoices, maintain respectful and professional relationships with clients, and set up and monitor payment plans when necessary.
  • Customer Relationship Management: Act as the main point of contact for all invoice and payment-related queries, respond promptly and effectively to customer inquiries, and collaborate with the sales team to resolve disputes.
  • Financial Platforms and Tools Management: Use dedicated platforms for invoicing, payment tracking, and collections, participate in the optimization of financial processes and tools, and provide regular reports to N+1 based on France on outstanding receivables and collection actions.
Requirements
  • Bachelor's degree in Accounting, Finance, or Business Administration, or equivalent experience.
  • Minimum of 2 years in a similar role (accounting, debt collection, or customer management).
  • Fluency in both French and English (spoken and written).
  • Excellent proficiency in office tools (Office 365) and ERP systems, familiarity with collection tools.
  • Strong interpersonal and customer service skills, highly organized, detail-oriented, and autonomous.
What We Offer
  • A competitive salary of €45,000 - €55,000 per year, depending on experience.
  • Meal allowance.
  • Health insurance.
  • Transport allowance.
  • Seniority days.
  • Flexible Workplace.
  • An international environment with multicultural teams.
  • Professional development and growth opportunities.


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