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As a Technical Support Professional, you will be responsible for providing technical assistance to end-users within the organization's desktop computing environment. This role requires excellent customer service and people skills, as well as strong analytical and problem-solving capabilities.
Responsibilities:- Troubleshoot computer OS/peripherals
- Handle various PC operating systems (Windows 7/8 and 10)
- Perform hardware/software installation (understanding of deployment tools like SCCM)
- Brief knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
If you are passionate about delivering quality and can work both independently and in a collaborative team-oriented environment, we encourage you to apply.