German Speaking Support Specialist Opportunity
Há 6 horas
We are seeking a skilled German-speaking professional to join our team as a Customer Support Specialist at NordicJobsWorldwide in Porto. This exciting opportunity involves providing top-notch service to our customers, showcasing our software solutions, and collaborating with our sales team to drive business growth.
About the Job- As a customer support specialist, you will be the primary point of contact for our customers, handling their technical and accounting issues via phone, ticket, and chat.
- You will present our software solutions through live online demonstrations, demonstrating their capabilities and value proposition.
- Identifying customer needs and forwarding requests to our sales team is another crucial aspect of this role.
- You will work closely with our customer support team to ensure seamless communication and provide a world-class experience for our customers.
- A bachelor's degree in economics or a related field is preferred, along with prior customer support experience or similar roles.
- Mandatory requirements include native fluency in German and English, while proficiency in other languages is a plus.
- You should have familiarity with Windows/Mac operating systems and demonstrate determination, enthusiasm, and a strong desire to learn.
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