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German Language Customer Support Professional
3 semanas atrás
We are seeking a highly motivated and customer-focused German speaking professional to join our team. As a German speaking Customer Support Specialist, you will play a key role in delivering exceptional customer experiences by providing timely and effective support to our customers.
Your main responsibilities include:
- Providing technical and accounting support to customers via various communication channels
- Conducting online demonstrations of our software solutions to showcase their features and benefits
- Identifying customer needs and escalating requests to our sales department for further action
- Collaborating with the Customer Support team to ensure seamless delivery of best-in-class customer experiences
- A university degree in economics or relevant vocational education is preferred
- Previous Customer Support experience or similar is essential
- Native fluency in German and English is mandatory
- Additional language skills, such as Italian, Spanish, or French, are an asset
- Basic knowledge of Windows and Mac operating systems is desirable
- Demonstrated determination, enthusiasm, and willingness to learn
