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Support Engineer for Intelligent Home Systems
2 semanas atrás
We are seeking a Technical Support Agent to join our team in Lisbon, Portugal. As a Technical Support Agent, you will be responsible for assisting customers with technical issues related to smart home devices.
Your main responsibilities will be:- Assisting customers with pre-sales, general inquiries, and technical support issues via multiple channels
- Ensuring excellent customer satisfaction through friendly and responsive interactions
- Working in a multicultural team environment alongside a diverse group of professionals
Our company offers a range of benefits, including a competitive salary package, meal vouchers, and private health insurance. You will also have access to fully paid training and career development opportunities.
We are proud to be an international customer experience specialist with a global presence. Our Lisbon hub takes care of customer service experiences on behalf of leading brands worldwide.
Key requirements:- A native Danish speaker with a good level of English
- A customer service-oriented individual with excellent communication skills
- A proactive and team-player mindset
