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Latvian and Russian Speaking Support Expert
Há 7 dias
Job Summary:
We are seeking a highly motivated and skilled customer service advocate to join our team. As a Latvian and Russian speaking support expert, you will be responsible for providing exceptional customer experiences and ensuring customer satisfaction.
About the Role:
You will be the primary point of contact for customer requests, representing JTI. Your responsibilities will include utilizing phone calls, emails and chats to provide a seamless customer experience, responding to inquiries about JTI's products and resolving issues as they arise.
Requirements:
- Fluency in Latvian and Russian
- Very good use of English - both in written and spoken language
- Work experience as a customer support/customer care representative will be considered an asset
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive attitude
What We Offer:
- Complete support to help you ease your relocation to Greece
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Healthcare benefits and numerous other discounts
- Fully remunerated training by certified instructors
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- The opportunity to work for a Great Place to Work-Certified Company
