Digital Marketing Specialist
Há 1 mês
Role Overview
We are seeking a talented Digital Marketing Specialist to join our team in Lisbon, Portugal. As a key member of our digital marketing team, you will be responsible for providing exceptional customer support and consulting services to small and medium-sized businesses.
About the Job
This is an excellent opportunity for a motivated individual with a native or proficient level of Dutch (C2) and strong communication skills to kick-start their career in digital marketing. You will have the chance to work with a leading multinational company, gaining valuable experience and insights into the online advertising domain.
Key Responsibilities
- Provide B2B support to clients via chat, email, and phone, ensuring a high level of customer satisfaction.
- Consult with clients on optimization procedures for their advertising base, offering recommendations to common problems or frequently asked questions.
- Maintain and improve customer relationships, identifying trends and solving problems facing multiple SMB clients.
- Offer pre and post-sales support for all self-service products, providing insights and feedback to engineering.
Requirements
To succeed in this role, you must possess:Native or proficient level of Dutch (C2)Advanced level of English both verbal and writtenStrong communication skills with excellent phone conversation skills, attentive listening, and superior writing skillsAbility to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as requiredDesire to learn and advance, be a curious investigator, and problem solverExperience with online advertising products and social media will be considered a plusMust hold EU citizenshipBe a local candidate or willing to relocate to Lisbon, Portugal
What We Offer
In return for your hard work and dedication, we offer:A competitive salary of €1,248 gross per monthA 2500€ Signing BonusMonthly bonusRelocation package coveredFree accommodation in a shared apartmentHealth Insurance since day one in the companyExcellent work opportunity in a leading multinational companyStable work and career progressionContinuous training and integration phaseRefund of initial flight expensesFree annual flight to the homelandFree Portuguese language courses, surfing, soft trekking, and much more
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