Senior Support Solutions Engineer
Há 7 dias
Achieving Customer Success through Technical Excellence
In the Customer Service & Support (CSS) team at Microsoft Power Platform Community, we are dedicated to delivering exceptional customer experiences. As a Senior Technical Support Engineer, you will be responsible for owning, investigating, and solving complex customer technical issues.
You will work closely with customers to understand their technical needs and provide tailored solutions, leveraging Microsoft's AI technology to deliver seamless support experiences.
This role requires strong technical expertise, excellent communication skills, and the ability to collaborate effectively with cross-functional teams.
Key Qualifications- You must have multiple years of technical support, technical consulting experience, or information technology experience.
- You must have knowledge of container technology and fluency in Kubernetes.
- You must have experience with Core Linux administration and understanding of the Networking OSI model.
This position offers a unique opportunity to grow your career, develop your technical skills, and make a meaningful impact on customer success.
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