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Digital Safety Specialist in Lisbon

1 semana atrás

Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Job Description

We are seeking a skilled Digital Safety Specialist to join our team in Lisbon. As a Content Moderator, you will play a crucial role in maintaining a secure and respectful online environment.

Main Responsibilities:

  • Evaluate user-generated content for compliance with community guidelines
  • Enforce platform policies consistently across all content types
  • Manage user appeals and provide clear responses regarding moderation decisions
  • Collaborate with internal teams to ensure alignment with regulations and industry best practices
  • Identify patterns and potential risks by analyzing user behavior, contributing to proactive moderation strategies

Requirements:

  • Proficiency in French (C1 level)
  • Proficiency in English (B2 level)
  • EU citizenship or a Portuguese residency card
  • At least one year of experience in customer support
  • Strong analytical, leadership, and communication abilities
  • Desire to learn and advance in the field