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Front Desk Representative
1 semana atrás
The Reservations Centre of Minor Hotels Portugal is seeking a highly skilled Front Desk Representative (M/F) with fluency in English and German. This exciting opportunity will allow the successful candidate to be part of a major hotel chain.
Key Responsibilities:
- Respond efficiently to all incoming communications, guaranteeing seamless booking management via telephone and email;
- Provide comprehensive information about hotels and their services to clients;
- Contribute to and increase the number of telephone sales for specific products and/or services across the entire chain's hotels;
Requirements:
- Degree in Hospitality, Tourism, or a related field (preferable);
- Proven sales skills, particularly in reservations management or commercial roles;
- Excellent customer service experience (preferred);
- Fluency in English and German, both written and verbal;
- Proficiency in computer systems and social networks;
- A proactive and flexible attitude towards work objectives;
We Offer:
- Casual dress code;
- Flexible working hours;
- Ongoing training opportunities;
- Multicultural work environment;
- Competitive salary above €1,300 + language allowance;
- Company benefits.