Cloud Solutions Technical Support Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

About the Role
Are you a skilled communicator in French with a passion for technology? Do you enjoy helping others and are proficient in troubleshooting technical issues?
We are seeking a talented French Technical Support Specialist to join our team at Teleperformance Greece. As a member of our 24/7 support team, you will provide exceptional customer service to users from France and Belgium via phone and email.
Key Responsibilities:

  • Provide timely and effective help-desk support via phone and email
  • Follow company procedures and guidelines to ensure seamless customer experience
  • Collaborate with colleagues to exchange ideas and solutions

About Us
Teleperformance Greece is a leading provider of cloud storage services, specializing in online backup and files synchronization solutions. We are committed to delivering exceptional customer experiences and fostering diversity and inclusion in our workplace.
What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • State-of-the-art premises with relaxing break areas
  • Free online Greek language courses

Requirements and Qualifications
To succeed in this role, you should possess excellent writing and verbal communication skills in French, good technical troubleshooting and problem-solving skills, and a technical background with familiarity with technology trends. Experience in customer service is highly valued.



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