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Netflix Customer Support Representative
2 semanas atrás
Are you a TV enthusiast with excellent communication skills in German?
We are seeking a talented individual to join our dynamic team as a Customer Support Representative for Netflix.
As a key member of our customer service team, you will be responsible for providing top-notch support to our subscribers through various channels.
You will be the voice of Netflix, resolving issues and answering questions about our streaming services.
With your strong communication skills and passion for helping others, you will make a real difference in our customers' lives.
Key Responsibilities:
- Communicate with subscribers through chat and phone
- Answer how-to questions about payment and navigation
- Troubleshoot streaming and content issues
Requirements:
- Excellent communication skills in German
- Minimum 6 months of relevant customer care experience
- General understanding of online marketing products/services being supported
